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Engagement & One to One Communication

Text traduït

Aquesta assignatura s'imparteix en espanyol. El pla docent en català és una traducció de l'espanyol.

La traducció al català està desactualitzada.

Consulta preferentment el text original!

Si ho prefereixes, consulta la traducció!

Texto original

Esta asignatura se imparte en español. El texto original de este plan docente es en español.

¡Consulta el plan docente original!

Text created with automatic translation

The language of instruction of this subject is Spanish. The course guide in English is an automatic translation of the version in Spanish.

Automatic translation may contain errors and gaps. Refer to it as non-binding orientation only!

Perhaps you should consult the original version of the text!

Course

Advertising and Public Relations

Subject

Engagement & One to One Communication

Type

Compulsory (CO)

Academic year

4

Credits

6.0

Semester

1st

GroupLanguage of instructionTeachers
G15, classroom instruction, afternoonsSpanishDaniel Batlle Garcia
Oreste Attardi Colina

Sustainable Development Goals (SDG)

SDG logo
  • 5. Gender equality

Automatic translation pending.

Bibliography

Key references

  • Halligan, Brian., Shah, Dharmesh (2009). Inbound Marketing, Revised and Updated: Attract, Engage, and Delight Customers Online. John Wiley & Sons Ltd.
  • Martí, José., Muñoz, Pablo (2008). Engagement marketing: una nueva publicidad para un marketing de compromiso. Prentice-Hall.
  • Martínez,J.M. , Borja Solé, L de., Carvajal P. (1999). Fidelizando Clientes. EADA gestión.
  • Palmatier, Robert W., Kumar, V., Harmeling, Colleen M. (2018). Customer Engagement Marketing. Palgrave Macmillan.
  • Peppers, Don. Rogers, Martha (1998). The One to One Future: Building Relationships One Customer at a Time. Bantam Doubleday Dell Publishing Group.

Further reading

Teachers will provide complementary bibliography and compulsory reading throughout the course via the Virtual Campus.

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